Bill Text: IL SB1703 | 2019-2020 | 101st General Assembly | Introduced
Bill Title: Amends the Illinois Public Aid Code. Makes a technical change in a Section concerning construction of the Code.
Spectrum: Partisan Bill (Democrat 5-0)
Status: (Failed) 2021-01-13 - Session Sine Die [SB1703 Detail]
Download: Illinois-2019-SB1703-Introduced.html
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1 | AN ACT concerning public aid.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Illinois Public Aid Code is amended by | ||||||||||||||||||||||||
5 | changing Section 5-30.1 as follows:
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6 | (305 ILCS 5/5-30.1) | ||||||||||||||||||||||||
7 | Sec. 5-30.1. Managed care protections. | ||||||||||||||||||||||||
8 | (a) As used in this Section: | ||||||||||||||||||||||||
9 | "Managed care organization" or "MCO" means any entity which | ||||||||||||||||||||||||
10 | contracts with the Department to provide services where payment | ||||||||||||||||||||||||
11 | for medical services is made on a capitated basis. | ||||||||||||||||||||||||
12 | "Emergency services" include: | ||||||||||||||||||||||||
13 | (1) emergency services, as defined by Section 10 of the | ||||||||||||||||||||||||
14 | Managed Care Reform and Patient Rights Act; | ||||||||||||||||||||||||
15 | (2) emergency medical screening examinations, as | ||||||||||||||||||||||||
16 | defined by Section 10 of the Managed Care Reform and | ||||||||||||||||||||||||
17 | Patient Rights Act; | ||||||||||||||||||||||||
18 | (3) post-stabilization medical services, as defined by | ||||||||||||||||||||||||
19 | Section 10 of the Managed Care Reform and Patient Rights | ||||||||||||||||||||||||
20 | Act; and | ||||||||||||||||||||||||
21 | (4) emergency medical conditions, as defined by
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22 | Section 10 of the Managed Care Reform and Patient Rights
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23 | Act. |
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1 | (b) As provided by Section 5-16.12, managed care | ||||||
2 | organizations are subject to the provisions of the Managed Care | ||||||
3 | Reform and Patient Rights Act. | ||||||
4 | (c) An MCO shall pay any provider of emergency services | ||||||
5 | that does not have in effect a contract with the contracted | ||||||
6 | Medicaid MCO. The default rate of reimbursement shall be the | ||||||
7 | rate paid under Illinois Medicaid fee-for-service program | ||||||
8 | methodology, including all policy adjusters, including but not | ||||||
9 | limited to Medicaid High Volume Adjustments, Medicaid | ||||||
10 | Percentage Adjustments, Outpatient High Volume Adjustments, | ||||||
11 | and all outlier add-on adjustments to the extent such | ||||||
12 | adjustments are incorporated in the development of the | ||||||
13 | applicable MCO capitated rates. | ||||||
14 | (d) An MCO shall pay for all post-stabilization services as | ||||||
15 | a covered service in any of the following situations: | ||||||
16 | (1) the MCO authorized such services; | ||||||
17 | (2) such services were administered to maintain the | ||||||
18 | enrollee's stabilized condition within one hour after a | ||||||
19 | request to the MCO for authorization of further | ||||||
20 | post-stabilization services; | ||||||
21 | (3) the MCO did not respond to a request to authorize | ||||||
22 | such services within one hour; | ||||||
23 | (4) the MCO could not be contacted; or | ||||||
24 | (5) the MCO and the treating provider, if the treating | ||||||
25 | provider is a non-affiliated provider, could not reach an | ||||||
26 | agreement concerning the enrollee's care and an affiliated |
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1 | provider was unavailable for a consultation, in which case | ||||||
2 | the MCO
must pay for such services rendered by the treating | ||||||
3 | non-affiliated provider until an affiliated provider was | ||||||
4 | reached and either concurred with the treating | ||||||
5 | non-affiliated provider's plan of care or assumed | ||||||
6 | responsibility for the enrollee's care. Such payment shall | ||||||
7 | be made at the default rate of reimbursement paid under | ||||||
8 | Illinois Medicaid fee-for-service program methodology, | ||||||
9 | including all policy adjusters, including but not limited | ||||||
10 | to Medicaid High Volume Adjustments, Medicaid Percentage | ||||||
11 | Adjustments, Outpatient High Volume Adjustments and all | ||||||
12 | outlier add-on adjustments to the extent that such | ||||||
13 | adjustments are incorporated in the development of the | ||||||
14 | applicable MCO capitated rates. | ||||||
15 | (e) The following requirements apply to MCOs in determining | ||||||
16 | payment for all emergency services: | ||||||
17 | (1) MCOs shall not impose any requirements for prior | ||||||
18 | approval of emergency services. | ||||||
19 | (2) The MCO shall cover emergency services provided to | ||||||
20 | enrollees who are temporarily away from their residence and | ||||||
21 | outside the contracting area to the extent that the | ||||||
22 | enrollees would be entitled to the emergency services if | ||||||
23 | they still were within the contracting area. | ||||||
24 | (3) The MCO shall have no obligation to cover medical | ||||||
25 | services provided on an emergency basis that are not | ||||||
26 | covered services under the contract. |
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1 | (4) The MCO shall not condition coverage for emergency | ||||||
2 | services on the treating provider notifying the MCO of the | ||||||
3 | enrollee's screening and treatment within 10 days after | ||||||
4 | presentation for emergency services. | ||||||
5 | (5) The determination of the attending emergency | ||||||
6 | physician, or the provider actually treating the enrollee, | ||||||
7 | of whether an enrollee is sufficiently stabilized for | ||||||
8 | discharge or transfer to another facility, shall be binding | ||||||
9 | on the MCO. The MCO shall cover emergency services for all | ||||||
10 | enrollees whether the emergency services are provided by an | ||||||
11 | affiliated or non-affiliated provider. | ||||||
12 | (6) The MCO's financial responsibility for | ||||||
13 | post-stabilization care services it has not pre-approved | ||||||
14 | ends when: | ||||||
15 | (A) a plan physician with privileges at the | ||||||
16 | treating hospital assumes responsibility for the | ||||||
17 | enrollee's care; | ||||||
18 | (B) a plan physician assumes responsibility for | ||||||
19 | the enrollee's care through transfer; | ||||||
20 | (C) a contracting entity representative and the | ||||||
21 | treating physician reach an agreement concerning the | ||||||
22 | enrollee's care; or | ||||||
23 | (D) the enrollee is discharged. | ||||||
24 | (f) Network adequacy and transparency. | ||||||
25 | (1) The Department shall: | ||||||
26 | (A) ensure that an adequate provider network is in |
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1 | place, taking into consideration health professional | ||||||
2 | shortage areas and medically underserved areas; | ||||||
3 | (B) publicly release an explanation of its process | ||||||
4 | for analyzing network adequacy; | ||||||
5 | (C) periodically ensure that an MCO continues to | ||||||
6 | have an adequate network in place; and | ||||||
7 | (D) require MCOs, including Medicaid Managed Care | ||||||
8 | Entities as defined in Section 5-30.2, to meet provider | ||||||
9 | directory requirements under Section 5-30.3. | ||||||
10 | (2) Each MCO shall confirm its receipt of information | ||||||
11 | submitted specific to physician or dentist additions or | ||||||
12 | physician or dentist deletions from the MCO's provider | ||||||
13 | network within 3 days after receiving all required | ||||||
14 | information from contracted physicians or dentists, and | ||||||
15 | electronic physician and dental directories must be | ||||||
16 | updated consistent with current rules as published by the | ||||||
17 | Centers for Medicare and Medicaid Services or its successor | ||||||
18 | agency. | ||||||
19 | (g) Timely payment of claims. | ||||||
20 | (1) The MCO shall pay a claim within 30 days of | ||||||
21 | receiving a claim that contains all the essential | ||||||
22 | information needed to adjudicate the claim. | ||||||
23 | (2) The MCO shall notify the billing party of its | ||||||
24 | inability to adjudicate a claim within 30 days of receiving | ||||||
25 | that claim. | ||||||
26 | (3) The MCO shall pay a penalty that is at least equal |
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1 | to the penalty imposed under the Illinois Insurance Code | ||||||
2 | for any claims not timely paid. | ||||||
3 | (4) The Department may establish a process for MCOs to | ||||||
4 | expedite payments to providers based on criteria | ||||||
5 | established by the Department. | ||||||
6 | (g-5) Recognizing that the rapid transformation of the | ||||||
7 | Illinois Medicaid program may have unintended operational | ||||||
8 | challenges for both payers and providers: | ||||||
9 | (1) in no instance shall a medically necessary covered | ||||||
10 | service rendered in good faith, based upon eligibility | ||||||
11 | information documented by the provider, be denied coverage | ||||||
12 | or diminished in payment amount if the eligibility or | ||||||
13 | coverage information available at the time the service was | ||||||
14 | rendered is later found to be inaccurate; and | ||||||
15 | (2) the Department shall, by December 31, 2016, adopt | ||||||
16 | rules establishing policies that shall be included in the | ||||||
17 | Medicaid managed care policy and procedures manual | ||||||
18 | addressing payment resolutions in situations in which a | ||||||
19 | provider renders services based upon information obtained | ||||||
20 | after verifying a patient's eligibility and coverage plan | ||||||
21 | through either the Department's current enrollment system | ||||||
22 | or a system operated by the coverage plan identified by the | ||||||
23 | patient presenting for services: | ||||||
24 | (A) such medically necessary covered services | ||||||
25 | shall be considered rendered in good faith; | ||||||
26 | (B) such policies and procedures shall be |
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1 | developed in consultation with industry | ||||||
2 | representatives of the Medicaid managed care health | ||||||
3 | plans and representatives of provider associations | ||||||
4 | representing the majority of providers within the | ||||||
5 | identified provider industry; and | ||||||
6 | (C) such rules shall be published for a review and | ||||||
7 | comment period of no less than 30 days on the | ||||||
8 | Department's website with final rules remaining | ||||||
9 | available on the Department's website. | ||||||
10 | (3) The rules on payment resolutions shall include, but | ||||||
11 | not be limited to: | ||||||
12 | (A) the extension of the timely filing period; | ||||||
13 | (B) retroactive prior authorizations; and | ||||||
14 | (C) guaranteed minimum payment rate of no less than | ||||||
15 | the current, as of the date of service, fee-for-service | ||||||
16 | rate, plus all applicable add-ons, when the resulting | ||||||
17 | service relationship is out of network. | ||||||
18 | (4) The rules shall be applicable for both MCO coverage | ||||||
19 | and fee-for-service coverage. | ||||||
20 | (g-6) MCO Performance Metrics Report. | ||||||
21 | (1) The Department shall publish, on at least a | ||||||
22 | quarterly basis, each MCO's operational performance, | ||||||
23 | including, but not limited to, the following categories of | ||||||
24 | metrics: | ||||||
25 | (A) claims payment, including timeliness and | ||||||
26 | accuracy; |
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1 | (B) prior authorizations; | ||||||
2 | (C) grievance and appeals; | ||||||
3 | (D) utilization statistics; | ||||||
4 | (E) provider disputes; | ||||||
5 | (F) provider credentialing; and | ||||||
6 | (G) member and provider customer service. | ||||||
7 | (2) The Department shall ensure that the metrics report | ||||||
8 | is accessible to providers online by January 1, 2017. | ||||||
9 | (3) The metrics shall be developed in consultation with | ||||||
10 | industry representatives of the Medicaid managed care | ||||||
11 | health plans and representatives of associations | ||||||
12 | representing the majority of providers within the | ||||||
13 | identified industry. | ||||||
14 | (4) Metrics shall be defined and incorporated into the | ||||||
15 | applicable Managed Care Policy Manual issued by the | ||||||
16 | Department. | ||||||
17 | (g-7) MCO claims processing and performance analysis. In | ||||||
18 | order to monitor MCO payments to hospital providers, pursuant | ||||||
19 | to this amendatory Act of the 100th General Assembly, the | ||||||
20 | Department shall post an analysis of MCO claims processing and | ||||||
21 | payment performance on its website every 6 months. Such | ||||||
22 | analysis shall include a review and evaluation of a | ||||||
23 | representative sample of hospital claims that are rejected and | ||||||
24 | denied for clean and unclean claims and the top 5 reasons for | ||||||
25 | such actions and timeliness of claims adjudication, which | ||||||
26 | identifies the percentage of claims adjudicated within 30, 60, |
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1 | 90, and over 90 days, and the dollar amounts associated with | ||||||
2 | those claims. The Department shall post the contracted claims | ||||||
3 | report required by HealthChoice Illinois on its website every 3 | ||||||
4 | months. | ||||||
5 | (g-8) External independent review and administrative | ||||||
6 | appeal hearing. | ||||||
7 | (1) Notwithstanding any other law to the contrary, a | ||||||
8 | provider who has exhausted the written internal appeals | ||||||
9 | process of an MCO shall be entitled to an external | ||||||
10 | independent third-party review of the MCO's final decision | ||||||
11 | that denies, in whole or in part, a health care service to | ||||||
12 | an enrollee or a claim for reimbursement to a provider for | ||||||
13 | a health care service rendered by the provider to an | ||||||
14 | enrollee of the Medicaid managed care organization. | ||||||
15 | Multiple claims may be determined in one action upon | ||||||
16 | request of a party in accordance with administrative rules | ||||||
17 | adopted by the Department. | ||||||
18 | (2) An MCO's letter to a provider reflecting the final | ||||||
19 | decision of the provider's internal appeal shall include: | ||||||
20 | (A) a statement that the provider's internal | ||||||
21 | appeal rights within the MCO have been exhausted; | ||||||
22 | (B) a statement that the provider is entitled to an | ||||||
23 | external independent third-party review; | ||||||
24 | (C) the time period granted to request an external | ||||||
25 | independent third-party review; and | ||||||
26 | (D) the mailing address to initiate an external |
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1 | independent third-party review. | ||||||
2 | (3) A party shall be entitled to appeal a final | ||||||
3 | decision of the external independent third-party review | ||||||
4 | through the administrative hearing process within the | ||||||
5 | Department, in accordance with 89 Ill. Adm. Code 104.200 | ||||||
6 | through 104.295. An appeal shall be filed within 30 days | ||||||
7 | after the date upon which the appealing party receives the | ||||||
8 | final decision of the external independent third-party | ||||||
9 | review. A final decision by the Director shall be final and | ||||||
10 | reviewable under the Administrative Review Law. The | ||||||
11 | Department may, by rule, establish reasonable fees, not to | ||||||
12 | exceed $1,000, to defray expenses associated with an | ||||||
13 | administrative hearing that shall be paid by the party who | ||||||
14 | does not prevail in the Director's final decision after an | ||||||
15 | administrative hearing. | ||||||
16 | (4) The requirements of this subsection shall apply to | ||||||
17 | claims for services provided on or after the first day of | ||||||
18 | the month that begins 120 days after the effective date of | ||||||
19 | this amendatory Act of the 101st General Assembly. Within | ||||||
20 | 120 days after the effective date of this amendatory Act of | ||||||
21 | the 101st General Assembly, the Department shall adopt | ||||||
22 | administrative rules to implement this subsection. | ||||||
23 | (h) The Department shall not expand mandatory MCO | ||||||
24 | enrollment into new counties beyond those counties already | ||||||
25 | designated by the Department as of June 1, 2014 for the | ||||||
26 | individuals whose eligibility for medical assistance is not the |
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1 | seniors or people with disabilities population until the | ||||||
2 | Department provides an opportunity for accountable care | ||||||
3 | entities and MCOs to participate in such newly designated | ||||||
4 | counties. | ||||||
5 | (i) The requirements of this Section apply to contracts | ||||||
6 | with accountable care entities and MCOs entered into, amended, | ||||||
7 | or renewed after June 16, 2014 (the effective date of Public | ||||||
8 | Act 98-651).
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9 | (Source: P.A. 99-725, eff. 8-5-16; 99-751, eff. 8-5-16; | ||||||
10 | 100-201, eff. 8-18-17; 100-580, eff. 3-12-18; 100-587, eff. | ||||||
11 | 6-4-18.)
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12 | Section 99. Effective date. This Act takes effect upon | ||||||
13 | becoming law.
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