Bill Text: MI HB4051 | 2019-2020 | 100th Legislature | Chaptered
Bill Title: Mental health: other; Michigan CARES hotline; create. Amends 1974 PA 258 (MCL 330.1001 - 330.2106) by adding sec. 165.
Spectrum: Partisan Bill (Republican 1-0)
Status: (Passed) 2020-01-28 - Assigned Pa 12'20 With Immediate Effect [HB4051 Detail]
Download: Michigan-2019-HB4051-Chaptered.html
Act No. 12
Public Acts of 2020
Approved by the Governor
January 27, 2020
Filed with the Secretary of State
January 27, 2020
EFFECTIVE DATE: April 26, 2020
state of michigan
100th Legislature
Regular session of 2020
Introduced by Rep. Whiteford
ENROLLED HOUSE BILL No. 4051
AN ACT to amend 1974 PA 258, entitled “An act to codify, revise, consolidate, and classify the laws relating to mental health; to prescribe the powers and duties of certain state and local agencies and officials and certain private agencies and individuals; to regulate certain agencies and facilities providing mental health or substance use disorder services; to provide for certain charges and fees; to establish civil admission procedures for individuals with mental illness, substance use disorder, or developmental disability; to establish guardianship procedures for individuals with developmental disability; to establish procedures regarding individuals with mental illness, substance use disorder, or developmental disability who are in the criminal justice system; to provide for penalties and remedies; and to repeal acts and parts of acts,” (MCL 330.1001 to 330.2106) by adding section 165.
The People of the State of Michigan enact:
Sec. 165. (1) Subject to appropriation, the department shall establish and make available to the public a mental health telephone access line known as the Michigan crisis and access line.
(2) The department shall contract for the design, operation, and maintenance of the access line. The access line must be available 24 hours a day, 7 days a week. A contractor operating or maintaining the access line shall do all of the following:
(a) Have the ability to access information related to the availability of services, including near real-time access to any registry of available inpatient psychiatric beds, crisis residential beds, and substance use disorder beds.
(b) Refer and connect individuals requiring mental health or substance use disorder services to mental health professionals, including, but not limited to, community mental health services programs and prepaid inpatient health plans, using telecommunications and digital communications methods commonly in use, such as a telephone call, text message, electronic mail, and internet chat.
(c) Implement practices to comply with all applicable laws respecting individual and patient privacy.
(d) Implement practices to ensure the security of the data collected, in line with industry best practices and in compliance with all applicable laws.
(e) Notwithstanding subdivisions (c) and (d), collect data and utilize data analytics to track the success of the access line’s operations and identify trends in service needs and outcomes.
(f) Develop and utilize a customer relationship
management infrastructure for the access line to track, monitor, assign, follow
up, and report on access line operations. This customer relationship management
infrastructure must provide appropriate community and provider access.
(3) The department shall work with the department of licensing and regulatory affairs and the contractor described in subsection (2) to leverage existing databases and other sources of information identifying mental health professionals providing mental health services and providers of substance use disorder treatment and rehabilitation services and to utilize the most current provider information available.
(4) The department has operational oversight for, including access to and utilization of, the customer relationship management infrastructure. Community mental health services programs and prepaid inpatient health plans may access the customer relationship management infrastructure.
(5) The access line must be able to support calls relating to services and supports described in section 206.
(6) An individual operating or maintaining the access line under contract with the department has the same immunity provided for a governmental employee under section 7 of 1964 PA 170, MCL 691.1407.
Enacting section 1. This amendatory act takes effect 90 days after the date it is enacted into law.
This act is ordered to take immediate effect.
Clerk of the House of Representatives
Secretary of the Senate
Approved___________________________________________
____________________________________________________
Governor
