US Congress Senate Bill 1792 (Prior Session Legislation)

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Spectrum: Strong Partisan Bill (Democrat 18-1)
Status: Introduced on June 12 2019 - 25% progression, died in committee
Action: 2019-06-12 - Read twice and referred to the Committee on Commerce, Science, and Transportation.
Pending: Senate Commerce, Science, And Transportation Committee
Text: Latest bill text (Introduced) [PDF]

Establishes restrictions on businesses that relocate call centers or redirect customer-service calls to locations outside the United States.Specifically, a business must notify the Department of Labor that it intends to move its customer-service call center overseas and Labor must maintain a publicly-available list of such businesses. Subject to narrow exceptions, a business appearing on such list is ineligible to receive federal grants or guaranteed loans for five years after the business is added to the list. Further, agencies must condition the awarding of government contracts on the requirement that any call center activity pursuant to the contract must be performed in the United States.Additionally, the bill requires call-center employees to disclose their physical location at the beginning of each call initiated or received, unless all employees of the business participating in the communication are located in the United States, among other exceptions.

United States Call Center Worker and Consumer Protection Act of 2019

Sen. Robert Casey [D-PA]	Sen. Sherrod Brown [D-OH]	Sen. Richard Blumenthal [D-CT]	Sen. Catherine Cortez Masto [D-NV]
Sen. Tammy Baldwin [D-WI]	Sen. Jacky Rosen [D-NV]	Sen. Joe Manchin [D-WV]	Sen. Debbie Stabenow [D-MI]
Sen. Kamala Harris [D-CA]	Sen. Chris Van Hollen [D-MD]	Sen. Richard Durbin [D-IL]	Sen. Gary Peters [D-MI]
Sen. Tom Udall [D-NM]	Sen. Christopher Murphy [D-CT]	Sen. Kyrsten Sinema [I-AZ]	Sen. Kirsten Gillibrand [D-NY]
Sen. Benjamin Cardin [D-MD]	Sen. Edward Markey [D-MA]	Sen. Doug Jones [D-AL]

Date	Chamber	Action
2019-06-12	Senate	Read twice and referred to the Committee on Commerce, Science, and Transportation.

HB3219 (Same As) 2019-06-13 - Referred to the Subcommittee on Consumer Protection and Commerce.

Type	Source
Summary	https://www.congress.gov/bill/116th-congress/senate-bill/1792/all-info
Text	https://www.congress.gov/116/bills/s1792/BILLS-116s1792is.pdf