Bill Text: NJ A2982 | 2024-2025 | Regular Session | Introduced
Bill Title: Requires CATV company to establish toll-free telephone number for customers to report and to receive updates concerning CATV service outages.
Spectrum: Partisan Bill (Democrat 1-0)
Status: (Introduced) 2024-01-09 - Introduced, Referred to Assembly Telecommunications and Utilities Committee [A2982 Detail]
Download: New_Jersey-2024-A2982-Introduced.html
STATE OF NEW JERSEY
221st LEGISLATURE
PRE-FILED FOR INTRODUCTION IN THE 2024 SESSION
Sponsored by:
Assemblywoman TENNILLE R. MCCOY
District 14 (Mercer and Middlesex)
SYNOPSIS
Requires CATV company to establish toll-free telephone number for customers to report and to receive updates concerning CATV service outages.
CURRENT VERSION OF TEXT
Introduced Pending Technical Review by Legislative Counsel.
An Act concerning a cable television service outage toll-free telephone number and supplementing Title 48 of the Revised Statutes.
Be It Enacted by the Senate and General Assembly of the State of New Jersey:
1. a. A cable television company shall establish and maintain a toll-free telephone number that may be used by its customers to report CATV service outages, to receive updates concerning the status of CATV service outages, and to receive information concerning the resumption of CATV service, which shall include, but not be limited to, an estimated time of CATV service restoration.
b. A cable television company shall publish the toll-free telephone number required, pursuant to subsection a. of this section, with an explanation of the purpose of the toll-free telephone number, on every periodic bill sent to each customer of the cable television company and in a prominent location on the homepage of the cable television company's Internet website.
2. This act shall take effect immediately but shall remain inoperative for 60 days following the date of enactment.
STATEMENT
This bill requires a cable television (CATV) company to establish and maintain a toll-free telephone number that may be used by its customers to report CATV service outages, to receive updates concerning the status of CATV service outages, and to receive information concerning the resumption of CATV service, which shall include, but not be limited to, an estimated time of CATV service restoration.
Under the bill, a CATV company is to publish the toll-free telephone number, with an explanation of the purpose of the toll-free telephone number, on every periodic bill sent to each customer of the cable television company and in a prominent location on the homepage of the CATV company's Internet website.
