Bill Text: NY S07089 | 2013-2014 | General Assembly | Introduced

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Bill Title: Enacts the metropolitan transportation authority pledge to customers.

Spectrum: Partisan Bill (Democrat 1-0)

Status: (Introduced - Dead) 2014-06-10 - SUBSTITUTED BY A280C [S07089 Detail]

Download: New_York-2013-S07089-Introduced.html

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                           S T A T E   O F   N E W   Y O R K
       ________________________________________________________________________
                                         7089
                                   I N  S E N A T E
                                    April 25, 2014
                                      ___________
       Introduced  by  Sen.  AVELLA -- read twice and ordered printed, and when
         printed to be committed to the Committee on Transportation
       AN ACT to amend the public authorities law, in relation to enacting  the
         metropolitan transportation authority pledge to customers
         THE  PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEM-
       BLY, DO ENACT AS FOLLOWS:
    1    Section 1. The public authorities law  is  amended  by  adding  a  new
    2  section 1266-j to read as follows:
    3    S  1266-J.  METROPOLITAN TRANSPORTATION AUTHORITY PLEDGE TO CUSTOMERS.
    4  1. A METROPOLITAN TRANSPORTATION AUTHORITY PLEDGE TO CUSTOMERS SHALL  BE
    5  CREATED AND ADOPTED BY THE METROPOLITAN TRANSPORTATION AUTHORITY. A COPY
    6  OF  SUCH  PLEDGE  SHALL  BE  POSTED ON THE WEB SITE OF THE AUTHORITY AND
    7  SHALL BE POSTED IN STATIONS WHERE THE AUTHORITY MAKES REGULAR  POSTINGS.
    8  THE  AUTHORITY  SHALL  POST  THE  PLEDGE IN THE LANGUAGE OR LANGUAGES IT
    9  DEEMS NECESSARY AND APPROPRIATE.
   10    2. THE METROPOLITAN TRANSPORTATION AUTHORITY PLEDGE TO CUSTOMERS SHALL
   11  BE IN THE FORM AND MANNER AS PRESCRIBED BY THE  AUTHORITY,  INCLUDE  THE
   12  CONTACT  INFORMATION  OF  THE AUTHORITY, AND INCLUDE, BUT NOT BE LIMITED
   13  TO, THE FOLLOWING:
   14    (A) A DESCRIPTION OF THE AUTHORITY'S COMMITMENT TO  PROVIDE  SAFE  AND
   15  RELIABLE SERVICES;
   16    (B)  A DESCRIPTION OF THE AUTHORITY'S COMMITMENT TO PROVIDE TIMELY AND
   17  ACCURATE INFORMATION ON ITS SERVICES;
   18    (C) A COMMITMENT THAT EMPLOYEES WILL PROVIDE SERVICE  IN  A  COURTEOUS
   19  MANNER;
   20    (D)  A  DESCRIPTION  OF  THE  AUTHORITY'S COMMITMENT TO MAINTAIN CLEAN
   21  STATIONS, FACILITIES, SUBWAYS AND BUSES;
   22    (E) A DESCRIPTION OF THE AUTHORITY'S POLICIES WHEN IT COMES TO ARRANG-
   23  ING ALTERNATIVE TRANSPORTATION WHEN SERVICE IS INTERRUPTED;
   24    (F) WHEN SERVICE IS INTERRUPTED,  A  DESCRIPTION  OF  THE  AUTHORITY'S
   25  POLICIES  WHEN  IT  COMES  TO  CONSIDERING THE COMFORT OF INCONVENIENCED
   26  CUSTOMERS;
   27    (G)  WHEN  SERVICE  IS  INTERRUPTED  DUE  TO  WEATHER  CONDITIONS,   A
   28  DESCRIPTION OF THE AUTHORITY'S POLICIES ON NOTIFYING CUSTOMERS;
        EXPLANATION--Matter in ITALICS (underscored) is new; matter in brackets
                             [ ] is old law to be omitted.
                                                                  LBD03078-08-4
       S. 7089                             2
    1    (H) WHEN SERVICE IS SEVERELY INTERRUPTED, A DESCRIPTION OF THE AUTHOR-
    2  ITY'S POLICIES ON SERVICE RESTORATION.
    3    3. THE AUTHORITY FROM TIME TO TIME MAY, UPDATE AND AMEND THE METROPOL-
    4  ITAN  TRANSPORTATION AUTHORITY PLEDGE TO CUSTOMERS AS IT DEEMS NECESSARY
    5  AND PROPER AND MAY ADOPT RULES AND REGULATIONS FOR THE  PROPER  ADMINIS-
    6  TRATION OF THIS SECTION.
    7    S  2.  This  act shall take effect on the ninetieth day after it shall
    8  have become a law provided, however,  that  effective  immediately,  the
    9  addition,  amendment  and/or  repeal of any rule or regulation necessary
   10  for the implementation of this act on its effective date  is  authorized
   11  to be made and completed on or before such date.