Bill Text: IL HB0816 | 2019-2020 | 101st General Assembly | Introduced

NOTE: There are more recent revisions of this legislation. Read Latest Draft

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Bill Title: Creates the FY2020 Budget Implementation Act. Provides that the purpose of the Act is to make the changes in State programs that are necessary to implement FY2020 budget recommendations. Effective immediately.

Spectrum: Partisan Bill (Democrat 5-0)

Status: (Engrossed - Dead) 2019-07-02 - Rule 19(b) / Re-referred to Rules Committee [HB0816 Detail]

Download: Illinois-2019-HB0816-Introduced.html

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101ST GENERAL ASSEMBLY State of Illinois 2019 and 2020 HB0816 Introduced , by Rep. Emanuel Chris Welch SYNOPSIS AS INTRODUCED:
20 ILCS 1370/1-65 new
Amends the Department of Innovation and Technology Act. Provides that on or before July 1, 2020, each State agency shall submit to the Department of Innovation and Technology a plan to improve the provision of digital services, including modernizing websites and enhancing the use of data analytics. Provides for the contents of the plan to be submitted to the Department. Provides that on or before July 1, 2021, all State agency websites intended for use by the public shall be mobile-friendly and accessible by persons with disabilities. Requires the Department to adopt rules necessary to implement this Section. Provides findings and purpose provisions. Effective immediately.
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A BILL FOR
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AN ACT concerning State government.
Be it enacted by the People of the State of Illinois,
represented in the General Assembly:
Section 1. Findings and purpose.
(a) The General Assembly finds and declares the following:
(1) Restoring Illinois' global leadership position in
technology and electronic government requires a new
approach, one that narrows the growing gap between the
digital demands of citizens and the fashion in which the
government provides digital services to the citizens of
Illinois.
(2) In addition to changing the paradigm for government
services delivery, enhanced citizen-facing digital
experiences can dramatically reduce the cost of government
operations.
(3) Government lags far behind the private sector in
providing a modern, seamless, personalized, and consistent
digital experience to those seeking government information
or services. Illinois currently ranks 36 out of 50 states
in its ability to deliver e-government services.
(4) Legislation is needed to accelerate the transition
from an analog and paper-based government to a 21st Century
digital government that delivers information and
government services in a fashion that most Americans take

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for granted in the private sector.
(5) Key to this transition will be the implementation
of modern customer service experiences, such as
citizen-centric design, comprehensive self-service
capabilities, and uniform mobile rendering, regardless of
how Illinois' citizens interact with government.
(6) Additionally, a large and growing number of
citizens in Illinois access government services via a
mobile device and many State websites are not optimized for
mobile use.
(7) Transitioning from paper processes to adaptive and
intuitive digital forms would significantly improve
government services to citizens.
(8) All State websites must be accessible to
individuals with disabilities.
(9) Given the foregoing, digital governance and
website modernization is necessary to improve public
accessibility to Illinois State government resources.
(b) The purpose of this legislation is:
(1) to accelerate the transition of the government from
an analog to a digital service delivery model by
modernizing government interactions with citizens to
create a modern digital government experience;
(2) to ensure that citizens of Illinois are able to
access State websites from mobile devices;
(3) to create a legislative framework that improves the

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delivery of citizen-facing services of State agencies by
better leveraging government's use of modern technology
that ensures consistent responses to inquiries and service
requests whether submitted on-line, by telephone, or in
person;
(4) to ensure that persons with disabilities are able
to access information and interact with State websites;
(5) to reduce the cost of government operations through
the more effective use of digital technology; and
(6) to reduce State government's reliance on outdated
technologies and manual processes.
Section 5. The Department of Innovation and Technology Act
is amended by adding Section 1-65 as follows:
(20 ILCS 1370/1-65 new)
Sec. 1-65. Digital governance and website modernization.
(a) On or before July 1, 2020, each State agency shall
submit to the Department a plan to improve the provision of
digital services, including modernizing websites and enhancing
the use of data analytics. The plan submitted to the Department
under this Section shall be posted on the State agency's
Internet website and shall include the following:
(1) a website modernization plan focused on the
effective delivery of digital services that is designed
around user needs and leveraging data analytics and related

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tools to determine user goals, needs, and behaviors;
(2) a plan to ensure the effective rendering of all
publicly facing websites on mobile devices; and
(3) a plan to increase the use of data analytics to
improve website operation and enhance digital service
delivery.
(b) On or before July 1, 2021, all State agency websites
intended for use by the public shall be mobile-friendly,
meaning that it performs equally as well on mobile devices as
on a desktop computer.
(c) On or before July 1, 2021, all State websites intended
for use by the public shall be accessible for persons with
disabilities.
(d) On and after the effective date of this amendatory Act
of the 101st General Assembly, no public-facing State agency
website shall become operational if it is not mobile-friendly
and accessible by persons with disabilities.
(e) The Department shall adopt rules necessary to implement
this Section.
Section 99. Effective date. This Act takes effect upon
becoming law.