Bill Text: NY S06275 | 2021-2022 | General Assembly | Amended


Bill Title: Relates to establishing arrears resolution programs; requires utility corporations, telephone corporations, water-works corporations, municipal water systems, internet service providers and cable television companies to establish arrears resolution programs for residential and small business customers to pay arrears owed during the COVID-19 state of emergency; requires the public service commission to study arrears owed for broadband services and cable service in the state; defines terms; requires the public service commission to establish an arrears resolution funding program to pay for customers' arrears.

Spectrum: Partisan Bill (Democrat 2-0)

Status: (Introduced - Dead) 2022-04-06 - PRINT NUMBER 6275C [S06275 Detail]

Download: New_York-2021-S06275-Amended.html



                STATE OF NEW YORK
        ________________________________________________________________________

                                         6275--C

                               2021-2022 Regular Sessions

                    IN SENATE

                                     April 20, 2021
                                       ___________

        Introduced  by  Sens. PARKER, HOYLMAN -- read twice and ordered printed,
          and when printed to be committed to the Committee on Energy and  Tele-
          communications   --   committee   discharged,  bill  amended,  ordered
          reprinted as amended and recommitted to said committee --  recommitted
          to  the  Committee on Energy and Telecommunications in accordance with
          Senate Rule 6, sec. 8 -- committee discharged, bill  amended,  ordered
          reprinted  as  amended  and  recommitted to said committee -- reported
          favorably from said  committee  and  committed  to  the  Committee  on
          Finance  --  committee  discharged, bill amended, ordered reprinted as
          amended and recommitted to said committee

        AN ACT to amend the public service law and the public  authorities  law,
          in relation to establishing arrears resolution programs

          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:

     1    Section 1. The public service law is amended by adding a  new  section
     2  28 to read as follows:
     3    §  28. Arrears resolution funding program. 1. The commission is hereby
     4  authorized and directed to implement, as soon as practicable, a  program
     5  to  fund  arrears  resolution  programs established pursuant to sections
     6  thirty-seven-a, eighty-nine-bb, ninety-one-b, two hundred twenty-four-d,
     7  and two hundred twenty-four-e of this chapter.
     8    2. Such program shall be funded with: (a) funds received by the  state
     9  from  the American Rescue Plan Act of 2021, Pub. L. 117-2, and any other
    10  federal funds made available for such purpose; and
    11    (b) any state funds appropriated for such program.
    12    3. The commission may adopt any  rules  or  regulations  necessary  to
    13  carry out the provisions of this section.
    14    § 2. The public service law is amended by adding a new section 37-a to
    15  read as follows:
    16    §  37-a.  Arrears  resolution  program.  1.  For  the purposes of this
    17  section, the following terms shall have the following meanings:

         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD10807-05-2

        S. 6275--C                          2

     1    (a) "covered period" means the period beginning  February  first,  two
     2  thousand twenty until ninety days after December thirty-first, two thou-
     3  sand twenty-one;
     4    (b)  "COVID-19  state of emergency" means the state disaster emergency
     5  declared pursuant to executive order number two hundred two of two thou-
     6  sand twenty;
     7    (c) "small business customer" means a  business  with  twenty-five  or
     8  fewer employees that is not a (i) publicly held company, or a subsidiary
     9  thereof,  (ii)  seasonal,  short-term, or temporary customer, (iii) high
    10  energy customer as defined by the commission, or (iv) customer that  the
    11  utility  corporation  can  demonstrate  has  the  resources  to  pay its
    12  arrears; and
    13    (d) "utility arrears" means unpaid utility payments by  a  residential
    14  customer,  small  business customer and/or ratepayer to a utility corpo-
    15  ration accrued during the covered period.
    16    2. The commission shall require utility corporations to  establish  an
    17  arrears resolution program no later than ninety days after the effective
    18  date  of  this  section  for  residential  customers  and small business
    19  customers to pay any utility arrears owed to  such  utility  corporation
    20  during  the covered period when such a customer has experienced a change
    21  in financial circumstances due to the COVID-19 state  of  emergency,  as
    22  defined  by  the department. The fiscal impact of such program shall not
    23  be borne by customers and shall not be added to bills  rendered  by  the
    24  utility corporation to customers.
    25    3.  A  customer's utility arrears shall be paid from funds received by
    26  the utility corporation from  the  arrears  resolution  funding  program
    27  established pursuant to section twenty-eight of this chapter.
    28    4. The commission shall require utility corporations to provide infor-
    29  mation  and application forms for such programs to eligible customers on
    30  their websites, at their offices, and by other  means,  and  to  provide
    31  information  regarding  the  availability  and eligibility standards for
    32  such program to residential customers and small  business  customers  at
    33  the  time of service initiation, in bill inserts, in communications with
    34  customers in arrears, and by other means required  or  approved  by  the
    35  commission.
    36    5.  The commission shall require utility corporations to file periodic
    37  reports regarding the number of eligible customers participating in such
    38  programs and other information deemed necessary or  appropriate  by  the
    39  commission.
    40    § 3. Section 1020-f of the public authorities law is amended by adding
    41  a new subdivision jj to read as follows:
    42    jj.    To  implement,  as  soon  as  practicable, a program to fund an
    43  arrears resolution program.
    44    1. Such program shall be funded with (i) funds received by  the  state
    45  from  the American Rescue Plan Act of 2021, Pub. L. 117-2, and any other
    46  federal funds made available for such purpose; and (ii) any state  funds
    47  appropriated  for  such  program.   The authority may adopt any rules or
    48  regulations necessary to carry out the provisions of this subdivision.
    49    2. The authority shall  require  service  providers  to  establish  an
    50  arrears resolution program no later than ninety days after the effective
    51  date  of  this  subdivision for residential customers and small business
    52  customers to pay any utility  arrears  owed  to  such  service  provider
    53  during  the covered period when such a customer has experienced a change
    54  in financial circumstances, due to the COVID-19 state of  emergency,  as
    55  defined  by  the authority.  The fiscal impact of such program shall not

        S. 6275--C                          3

     1  be borne by customers and shall not be added to bills  rendered  by  the
     2  service provider to customers.
     3    3.  A  customer's utility arrears shall be paid from funds received by
     4  the service provider from the arrears resolution funding program  estab-
     5  lished pursuant to this subdivision.
     6    4.  The  authority shall require service providers to provide informa-
     7  tion and application forms for such programs to  eligible  customers  on
     8  their  websites,  at  their  offices, and by other means, and to provide
     9  information regarding the availability  and  eligibility  standards  for
    10  such  program  to  residential customers and small business customers at
    11  the time of service initiation, in bill inserts, in communications  with
    12  customers  in  arrears,  and  by other means required or approved by the
    13  authority.
    14    5. The authority shall require  service  providers  to  file  periodic
    15  reports regarding the number of eligible customers participating in such
    16  programs  and  other  information deemed necessary or appropriate by the
    17  authority.
    18    6. For the purposes of this subdivision,  the  following  terms  shall
    19  have the following meanings:
    20    (i)  "covered  period"  means the period beginning February first, two
    21  thousand twenty until ninety days after December thirty first, two thou-
    22  sand twenty-one;
    23    (ii) "COVID-19 state of emergency" means the state disaster  emergency
    24  declared pursuant to executive order number two hundred two of two thou-
    25  sand twenty;
    26    (iii)  "small  business customer" means a business with twenty-five or
    27  fewer employees that is not a (A) publicly held company, or a subsidiary
    28  thereof, (B) seasonal, short-term, or temporary customer, (C) high ener-
    29  gy customer as defined by  the  authority,  or  (D)  customer  that  the
    30  service  provider  can demonstrate has the resources to pay its arrears;
    31  and
    32    (iv) "utility arrears" means unpaid utility payments by a  residential
    33  customer, small business customer, and/or ratepayer to a service provid-
    34  er accrued during the covered period.
    35    §  4.  The public service law is amended by adding a new section 89-bb
    36  to read as follows:
    37    § 89-bb. Arrears resolution program.  1.  For  the  purposes  of  this
    38  section, the following terms shall have the following meanings:
    39    (a)  "covered  period"  means the period beginning February first, two
    40  thousand twenty until ninety days after December thirty-first, two thou-
    41  sand twenty-one;
    42    (b) "COVID-19 state of emergency" means the state  disaster  emergency
    43  declared pursuant to executive order number two hundred two of two thou-
    44  sand twenty;
    45    (c)  "small  business  customer"  means a business with twenty-five or
    46  fewer employees that is not a (i) publicly held company, or a subsidiary
    47  thereof, (ii) seasonal, short-term, or temporary  customer,  (iii)  high
    48  energy  customer as defined by the commission, or (iv) customer that the
    49  water-works corporation and/or municipal water  system  can  demonstrate
    50  has the resources to pay its arrears; and
    51    (d)  "water arrears" means unpaid water utility payments by a residen-
    52  tial customer, small business customer and/or ratepayer to a water-works
    53  corporation and/or  municipal  water  system  that  accrued  during  the
    54  covered period.
    55    2. The commission shall require water-works corporations and municipal
    56  water  systems  to establish an arrears resolution program no later than

        S. 6275--C                          4

     1  ninety days after the effective date of  this  section  for  residential
     2  customers  and small business customers to pay any water arrears owed to
     3  such water-works corporation and/or municipal water  system  during  the
     4  covered  period  when such a customer has experienced a change in finan-
     5  cial circumstances due to the COVID-19 state of emergency, as defined by
     6  the department. The fiscal impact of such program shall not be borne  by
     7  customers  and  shall  not be added to bills rendered by the water-works
     8  corporation and/or municipal water system to customers.
     9    3. A customer's water arrears shall be paid from funds received by the
    10  water-works corporation or  municipal  water  system  from  the  arrears
    11  resolution  funding program established pursuant to section twenty-eight
    12  of this chapter.
    13    4. The commission shall require water-works corporations and municipal
    14  water systems to provide information  and  application  forms  for  such
    15  programs  to eligible customers on their websites, at their offices, and
    16  by other means, and to provide information  regarding  the  availability
    17  and  eligibility standards for such program to residential customers and
    18  small business customers at the time  of  service  initiation,  in  bill
    19  inserts, in communications with customers in arrears, and by other means
    20  required or approved by the commission.
    21    5. The commission shall require water-works corporations and municipal
    22  water  systems to file periodic reports regarding the number of eligible
    23  customers participating in such programs and  other  information  deemed
    24  necessary or appropriate by the commission.
    25    § 5. The public service law is amended by adding a new section 91-b to
    26  read as follows:
    27    §  91-b.  Arrears  resolution  program.  1.  For  the purposes of this
    28  section, the following terms shall have the following meanings:
    29    (a) "covered period" means the period beginning  February  first,  two
    30  thousand twenty until ninety days after December thirty-first, two thou-
    31  sand twenty-one;
    32    (b)  "COVID-19  state of emergency" means the state disaster emergency
    33  declared pursuant to executive order number two hundred two of two thou-
    34  sand twenty;
    35    (c) "small business customer" means a  business  with  twenty-five  or
    36  fewer employees that is not a (i) publicly held company, or a subsidiary
    37  thereof,  (ii)  seasonal,  short-term, or temporary customer, (iii) high
    38  usage customer as defined by the commission, or (iv) customer  that  the
    39  telephone  corporation  can  demonstrate  has  the  resources to pay its
    40  arrears; and
    41    (d) "telephone arrears" means unpaid telephone payments by a  residen-
    42  tial  and/or  small business customer to a telephone corporation accrued
    43  during the covered period.
    44    2. The commission shall require telephone corporations to establish an
    45  arrears resolution program no later than ninety days after the effective
    46  date of this  section  for  residential  customers  and  small  business
    47  customers  to  pay  any  telephone arrears owed to such telephone corpo-
    48  ration during the covered period when such a customer has experienced  a
    49  change  in financial circumstances due to the COVID-19 state of emergen-
    50  cy, as defined by the department. The  fiscal  impact  of  such  program
    51  shall not be borne by customers and shall not be added to bills rendered
    52  by the telephone corporation to customers.
    53    3. A customer's telephone arrears shall be paid from funds received by
    54  the  telephone  corporation  from the arrears resolution funding program
    55  established pursuant to section twenty-eight of this chapter.

        S. 6275--C                          5

     1    4. The commission shall  require  telephone  corporations  to  provide
     2  information  and application forms for such programs to eligible custom-
     3  ers on their websites, at their offices, and  by  other  means,  and  to
     4  provide information regarding the availability and eligibility standards
     5  for  such  program to residential customers and small business customers
     6  at the time of service initiation, in bill  inserts,  in  communications
     7  with  customers  in  arrears, and by other means required or approved by
     8  the commission.
     9    5. The commission shall require telephone corporations to file period-
    10  ic reports regarding the number of eligible customers  participating  in
    11  such  programs  and other information deemed necessary or appropriate by
    12  the commission.
    13    § 6. The public service law is amended by adding a new  section  224-d
    14  to read as follows:
    15    §  224-d.  Broadband  services  arrears resolution program. 1. For the
    16  purposes of this section, the following terms shall have  the  following
    17  meanings:
    18    (a)  "broadband  service"  means  a  mass-market  retail  service that
    19  provides the capability to transmit data to and receive data from all or
    20  substantially all internet endpoints, including  any  capabilities  that
    21  are  incidental  to  and  enable  the  operation  of  the communications
    22  service, but shall not include dial-up service;
    23    (b) "broadband service arrears" means unpaid broadband payments  by  a
    24  residential  and/or  small  business  customer  to  an  internet service
    25  provider accrued during the covered period;
    26    (c) "covered period" means the period beginning  February  first,  two
    27  thousand twenty until ninety days after December thirty-first, two thou-
    28  sand twenty-one;
    29    (d)  "COVID-19  state of emergency" means the state disaster emergency
    30  declared pursuant to executive order number two hundred two of two thou-
    31  sand twenty;
    32    (e) "internet service provider" means any person, business  or  organ-
    33  ization  qualified  to  do business in this state that provides individ-
    34  uals, corporations, or other entities with the ability to connect to the
    35  internet; and
    36    (f) "small business customer" means a  business  with  twenty-five  or
    37  fewer employees that is not a (i) publicly held company, or a subsidiary
    38  thereof,  (ii)  seasonal,  short-term, or temporary customer, (iii) high
    39  usage customer as defined by the commission, or (iv) customer  that  the
    40  internet  service  provider can demonstrate has the resources to pay its
    41  arrears.
    42    2. (a) The commission shall study broadband  service  arrears  accrued
    43  during  the  COVID-19  state of emergency including by area of the state
    44  where customers owe  such  arrears,  the  types  of  services  customers
    45  receive and the average amount of such arrears, and any current programs
    46  internet  service  providers  offer  their  customers to assist with the
    47  payment of such arrears.
    48    (b) Within ninety days of the effective  date  of  this  section,  the
    49  commission  shall  submit  a  report of its findings and recommendations
    50  from the study and for the creation of broadband services arrears resol-
    51  ution programs, to the governor, the temporary president of  the  senate
    52  and the speaker of the assembly.
    53    3.  The  commission shall require internet service providers to estab-
    54  lish an arrears resolution program no later than ninety days  after  the
    55  submission  of  the commission's report on broadband service arrears for
    56  residential customers and small business customers to pay any  broadband

        S. 6275--C                          6

     1  services  arrears  owed  to  such  internet  service provider during the
     2  covered period when such a customer has experienced a change  in  finan-
     3  cial circumstances due to the COVID-19 state of emergency, as defined by
     4  the  department. The fiscal impact of such program shall not be borne by
     5  customers and shall not be added  to  bills  rendered  by  the  internet
     6  service provider to customers.
     7    4.  A  customer's  broadband  service arrears shall be paid from funds
     8  received by the internet service provider from  the  arrears  resolution
     9  funding  program  established  pursuant  to section twenty-eight of this
    10  chapter.
    11    5. The commission shall require internet service providers to  provide
    12  information  and application forms for such programs to eligible custom-
    13  ers on their websites, at their offices, and  by  other  means,  and  to
    14  provide information regarding the availability and eligibility standards
    15  for  such  program to residential customers and small business customers
    16  at the time of service initiation, in bill  inserts,  in  communications
    17  with  customers  in  arrears, and by other means required or approved by
    18  the commission.
    19    6. The commission shall require internet  service  providers  to  file
    20  periodic  reports regarding the number of eligible customers participat-
    21  ing in such programs and other information deemed necessary or appropri-
    22  ate by the commission.
    23    § 7. The public service law is amended by adding a new  section  224-e
    24  to read as follows:
    25    § 224-e. Cable service arrears resolution program. 1. For the purposes
    26  of this section, the following terms shall have the following meanings:
    27    (a)  "cable service arrears" means unpaid cable payments by a residen-
    28  tial and/or small  business  customer  to  a  cable  television  company
    29  accrued during the covered period;
    30    (b)  "covered  period"  means the period beginning February first, two
    31  thousand twenty until ninety days after December thirty-first, two thou-
    32  sand twenty-one;
    33    (c) "COVID-19 state of emergency" means the state  disaster  emergency
    34  declared pursuant to executive order number two hundred two of two thou-
    35  sand twenty; and
    36    (d) "cable television company" shall have the same meaning as subdivi-
    37  sion one of section two hundred twelve of this article.
    38    2. (a) The commission shall study cable service arrears accrued during
    39  the  COVID-19  state  of  emergency including by area of the state where
    40  customers owe such arrears, the types of services customers receive  and
    41  the average amount of such arrears, and any current programs cable tele-
    42  vision  companies  offer  their  customers to assist with the payment of
    43  such arrears.
    44    (b) Within ninety days of the effective  date  of  this  section,  the
    45  commission  shall  submit  a  report of its findings and recommendations
    46  from the study and for the creation of cable service arrears  resolution
    47  programs, to the governor, the temporary president of the senate and the
    48  speaker of the assembly.
    49    3.  The  commission shall require cable television companies to estab-
    50  lish an arrears resolution program no later than ninety days  after  the
    51  submission of the commission's report on cable service arrears for resi-
    52  dential customers and small business customers to pay any cable services
    53  arrears owed to such cable television companies during the covered peri-
    54  od  when  such  a customer has experienced a change in financial circum-
    55  stances due to the COVID-19  state  of  emergency,  as  defined  by  the
    56  commission.  The  fiscal  impact  of  such program shall not be borne by

        S. 6275--C                          7

     1  customers and shall not be added to bills rendered by  the  cable  tele-
     2  vision companies provider to customers.
     3    4.  A  customer's  cable  service  arrears  shall  be  paid from funds
     4  received by the cable television companies from the  arrears  resolution
     5  funding  program  established  pursuant  to section twenty-eight of this
     6  chapter.
     7    5. The commission shall require cable television companies to  provide
     8  information  and application forms for such programs to eligible custom-
     9  ers on their websites, at their offices, and  by  other  means,  and  to
    10  provide information regarding the availability and eligibility standards
    11  for  such  program to residential customers and small business customers
    12  at the time of service initiation, in bill  inserts,  in  communications
    13  with  customers  in  arrears, and by other means required or approved by
    14  the commission.
    15    6. The commission shall require cable  television  companies  to  file
    16  periodic  reports regarding the number of eligible customers participat-
    17  ing in such programs and other information deemed necessary or appropri-
    18  ate by the commission.
    19    § 8. This act shall take effect immediately.
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